Search results for: Barlow, Janelle, 1943-

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  1. 1

    Smart videoconferencing : new habits for virtual meetings

    Authors: Barlow, Janelle, 1943-
    Published: Berrett-Koehler, 2002
    Physical Description: xvi, 172 pages : illustrations ; 23 cm
    Book
  2. 2

    A complaint is a gift : using customer feedback as a strategic tool

    Authors: Barlow, Janelle, 1943-
    Published: Berrett-Koehler Publishers, 1996
    Physical Description: x, 222 pages : illustrations ; 23 cm
    (EBSCOhost) (EBSCO)
    Read this eBook – MSU authorized users <br /> MSU single-user access only (EBSCO)
    An electronic book accessible through the World Wide Web; click for information (Bibliographic record display) (EBSCO)
    (EBSCO)
    Electronic eBook
  3. 3

    Emotional value : creating strong bonds with your customers

    Authors: Barlow, Janelle, 1943-
    Published: Berrett-Koehler Publishers, 2000
    Physical Description: xviii, 310 pages ; 24 cm
    (EBSCOhost) (EBSCO)
    Read this eBook – MSU authorized users <br /> MSU single-user access only (EBSCO)
    An electronic book accessible through the World Wide Web; click for information (Bibliographic record display) (EBSCO)
    (EBSCO)
    Electronic eBook
  4. 4

    Branded customer service : the new competitive edge

    Authors: Barlow, Janelle, 1943-
    Published: Berrett-Koehler, 2004
    Physical Description: xii, 259 pages : illustrations ; 24 cm
    Book
  5. 5

    Branded customer service the new competitive edge

    Authors: Barlow, Janelle, 1943-
    Published: Berrett-Koehler, 2004
    ProQuest Ebook Central - Academic Complete: 2006 (Ebook Central @ Proquest)
    EBSCO eBooks: 2004 (EBSCO)
    eBook Academic Collection (EBSCOhost) – North America: 2004 (EBSCO)
    Electronic eBook
  6. 6

    Emotional value creating strong bonds with your customers

    Authors: Barlow, Janelle, 1943-
    Published: Berrett-Koehler Publishers, 2000
    EBSCO eBooks: 2000 (EBSCO)
    eBook Academic Collection (EBSCOhost) – North America: 2000 (EBSCO)
    eBook Public Library Collection (EBSCOhost) – North America: 2000 (EBSCO)
    Electronic eBook
  7. 7

    A complaint is a gift using customer feedback as a strategic tool

    Authors: Barlow, Janelle, 1943-
    Published: Berrett-Koehler Publishers, 1996
    eBook Business Collection (EBSCOhost) - North America: 1996 (EBSCO)
    EBSCO eBooks: 1996 (EBSCO)
    eBook Public Library Collection (EBSCOhost) – North America: 1996 (EBSCO)
    Electronic eBook
  8. 8

    Smart videoconferencing new habits for virtual meetings

    Authors: Barlow, Janelle, 1943-
    Published: Berrett-Koehler, 2002
    EBSCO eBooks: 2002 (EBSCO)
    eBook Academic Collection (EBSCOhost) – North America: 2002 (EBSCO)
    Electronic eBook
  9. 9

    A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty

    Authors: Barlow, Janelle, 1943-, Holtz, Victoria
    Published: Berrett-Koehler Publishers, 2023
    EBSCO eBooks: 2022 (EBSCO)
    Electronic eBook