Total Quality Management in academic libraries : initial implementation efforts : proceedings from the 1st International Conference on TQM and Academic Libraries / conference directors : Susan Jurow, Barton M. Lessin ; editors Laura Rounds, Michael Matthews.
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Language: | English |
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Washington, D.C. :
Office of Management Services, Association of Research Libraries,
1995.
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Physical Description: | iii, 348 pages : illustrations ; 28 cm |
Format: | Conference Proceeding Book |
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