APA (7th ed.) Citation

Jenkins, M. (1997). The customer-centred strategy: Thinking strategically about your customers. Institute of Management : Pitman Pub..

Chicago Style (17th ed.) Citation

Jenkins, Mark. The Customer-centred Strategy: Thinking Strategically About Your Customers. London ; Washington, DC: Institute of Management : Pitman Pub., 1997.

MLA (9th ed.) Citation

Jenkins, Mark. The Customer-centred Strategy: Thinking Strategically About Your Customers. Institute of Management : Pitman Pub., 1997.