Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs.

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Bibliographic Details
Uniform Title:Sage series in public relations ; v. 2.
Main Author: Coombs, W. Timothy
Language:English
Published: Thousand Oaks : Sage Publications, [1999], ©1999.
Series:Sage series in public relations ; v. 2.
Subjects:
Crisis management.
Communication in management.
Physical Description:xi, 177 pages ; 24 cm.
Format: Book
Contents:
  • Need for more crisis management information
  • Outline for an ongoing approach to crisis management
  • Signal detection
  • Crisis prevention
  • Crisis preparation
  • Crisis recognition
  • Crisis containment and recovery
  • Post-crisis concerns.