APA (7th ed.) Citation

Back, K., & Back, K. (1999). Assertiveness at work: A practical guide to handling awkward situations (Third edition.). McGraw-Hill.

Chicago Style (17th ed.) Citation

Back, Ken, and Kate Back. Assertiveness at Work: A Practical Guide to Handling Awkward Situations. Third edition. London ; Burr Ridge, IL: McGraw-Hill, 1999.

MLA (9th ed.) Citation

Back, Ken, and Kate Back. Assertiveness at Work: A Practical Guide to Handling Awkward Situations. Third edition. McGraw-Hill, 1999.