Customer communications, 1999-2000 / Gill Wood.

Bibliographic Details
Uniform Title:Marketing series (London, England)
Main Author: Wood, Gill
Corporate Author: Chartered Institute of Marketing
Language:English
Published: Oxford ; Boston : Butterworth-Heinemann, 1999.
Series:Marketing series (London, England)
Subjects:
Communication in marketing.
Business communications.
Business communication > Examinations, questions, etc.
Customer relations.
Customer services.
Relationship marketing.
Business communication.
Genre:
Examinations, questions, etc.
Physical Description:xvi, 199 pages : illustrations ; 30 cm.
Variant Title:
Customer communications in marketing, 1999-2000. [Cover title]
Format: Book
Description
Note:"Published on behalf of the Chartered Institute of Marketing."
"The official CIM workbook"--Cover.
"CIM workbook"--Cover.
"For the new 1999 certificate syllabus"--Cover.
Call Number:HF5718 .W66 1999
Bibliography Note:Includes bibliographical references (pages xvi) and index.
ISBN:0750643676
Action Note:
copy1 Committed to retain 20200101 20341231 MI-SPI http://www.mcls.org/engagement/mi-spi/ MiEM