Hagel, J., & Singer, M. (1999). Net worth: Shaping markets when customers make the rules. Harvard Business School Press.
Chicago Style (17th ed.) CitationHagel, John, and Marc Singer. Net Worth: Shaping Markets When Customers Make the Rules. Boston: Harvard Business School Press, 1999.
MLA (9th ed.) CitationHagel, John, and Marc Singer. Net Worth: Shaping Markets When Customers Make the Rules. Harvard Business School Press, 1999.
Warning: These citations may not always be 100% accurate.