Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart.
| Main Author: | |
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| Other Authors: | |
| Language: | English |
| Published: |
San Francisco, CA :
Berrett-Koehler,
[2004], ©2004.
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| Edition: | First edition. |
| Subjects: | |
| Physical Description: | xii, 259 pages : illustrations ; 24 cm |
| Format: | Book |
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