Planning and evaluating library networked services and resources / edited by John Carlo Bertot and Denise M. Davis.

Bibliographic Details
Other Authors:	Bertot, John Carlo Davis, Denise
Language:	English
Published:	Westport, Conn. : Libraries Unlimited, 2004.
Subjects:	Library information networks. Libraries > Special collections > Computer network resources. Electronic information resources > Use studies. Library administration > Decision making. Library planning. Library statistics.
Genre:	Use studies.
Physical Description:	xvii, 354 pages : illustrations ; 24 cm
Format:	Book

Contents:

Network service and resource evaluation planning / John Carlo Bertot
Selecting evaluation approaches for a networked environment / John Carlo Bertot and J.T. Snead
Methods and tools for assessing network services and resources / John Carlo Bertot
Needs assessment / Denise M. Davis
Requests for proposals, licenses, and contracts: assessing negotiated agreements for network-based collections and services / Denise M. Davis
Policies to ensure use of and access to network-based services and resources / Denise M. Davis and John Carlo Bertot
Resource allocation in the networked environment / Judith Hiott and Syma Zerkow
Getting the most out of vendor-supplied usage statistics / Wonsik Shim
Usage statistics from the vendor's perspective / Oliver Pesch
Key issues, themes, and future directions for evaluating networked services / Charles R. McClure.