Perceptions of libraries and information resources : a report to the OCLC membership / principal contributors, Cathy De Rosa [and others].

Bibliographic Details
Corporate Author: OCLC
Other Authors: De Rosa, Cathy
Language:English
Published: Dublin, Ohio : OCLC Online Computer Library Center, [2005], ©2005.
Subjects:
Libraries > Public opinion.
Library users > Attitudes.
Libraries > User satisfaction > Statistics.
Library use studies.
Library surveys.
Genre:
Statistics.
Online Access:
Connect to online resource - All users
Physical Description:1 volume (various pagings) : color illustrations, digital, PDF file.
Also issued in print.
Format: Electronic eBook
Contents:
  • Introduction
  • Part 1:
  • Libraries and information sources - use, familiarity and favorability
  • Library use
  • Familiarity with and usage of multiple information sources
  • How respondents learn about new information sources
  • Impressions of information sources
  • Part 2:
  • Using the library - in person and online
  • Activities at the library
  • Awareness of library electronic resources
  • Using library electronic information resources
  • Seeking assistance in using library resources
  • Familiarity with the library web site
  • The internet search engine, the library and the librarian
  • Keeping up-to-date with library resources
  • Part 3:
  • The library brand
  • The value of electronic information resources
  • Judging the trustworthiness of information
  • Trust in library resources and search engines
  • Free vs. for-fee information
  • Validating information
  • Libraries - positive and negative associations
  • Lifestyle fit
  • Books - the library brand
  • Brand potential - libraries, books and information
  • Part 4:
  • Respondents advice to libraries
  • The library's role in the community
  • Rating library services
  • Advice to libraries
  • Part 5:
  • Libraries - a universal brand?
  • Conclusion
  • Appendix A:
  • Supporting data tables
  • Appendix B:
  • Sample verbatim comments
  • About OCLC.