Disagreements, disputes, and all-out war : 3 simple steps for dealing with any kind of conflict / Gini Graham Scott.

Bibliographic Details
Main Author: Scott, Gini Graham
Language:English
Published: New York : AMACOM, [2008], ©2008.
Subjects:
Physical Description:xiii, 226 pages : illustrations ; 23 cm
Format: Book

MARC

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082 0 0 |a 303.6/9  |2 22 
100 1 |a Scott, Gini Graham.  |0 http://id.loc.gov/authorities/names/n79090754 
245 1 0 |a Disagreements, disputes, and all-out war :  |b 3 simple steps for dealing with any kind of conflict /  |c Gini Graham Scott. 
260 |a New York :  |b AMACOM,  |c [2008], ©2008. 
300 |a xiii, 226 pages :  |b illustrations ;  |c 23 cm 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
500 |a Includes index. 
505 0 |a Managing conflict with the E-R-I model -- Dealing with the emotions -- Using your reason -- Working with your intuition -- Recognizing the reasons for a conflict -- Dealing with your own angers and fears -- Avoiding the responsibility trap -- Overcoming conflicts through better communication -- Understanding the different conflict styles -- Choosing the best conflict style -- Negotiating win-win solutions -- Learning to deal with difficult people -- Coming up with alternatives and solutions -- Turning your conflicts into creative opportunities. 
504 |a Includes bibliographical references and index. 
650 0 |a Conflict management.  |0 http://id.loc.gov/authorities/subjects/sh85030958 
650 0 |a Interpersonal conflict.  |0 http://id.loc.gov/authorities/subjects/sh85067483 
650 0 |a Conflict (Psychology)  |0 http://id.loc.gov/authorities/subjects/sh85030956 
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952 f f |p Can Circulate  |a Michigan State University-Library of Michigan  |b Michigan State University  |c MSU Gast Business Library  |d MSU Gast Business Library  |t 0  |e HD42 .S356 2008  |h Library of Congress classification  |i Printed Material  |m 31293007324159  |n 1