Creating the customer-driven academic library / Jeannette Woodward.

Show other versions (1)
Bibliographic Details
Main Author: Woodward, Jeannette A.
Language:English
Published: Chicago : American Library Association, 2009.
Subjects:
Academic libraries > United States.
Public services (Libraries)
Academic libraries > Space utilization > Social aspects.
Academic libraries > Marketing.
Academic libraries > Public relations.
Physical Description:xi, 194 pages ; 23 cm
Format: Book
Contents:
  • Reinventing the academic library
  • Making it happen : leadership and the professional staff
  • Public service staffing : past, present, and future
  • A great place to be : creating a livable library
  • Transforming spaces on tight budgets
  • Making the transition to a twenty-first-century library
  • Innovation at the forefront
  • Sharing our vision : marketing the academic library
  • Customer service : making it all come together
  • Evaluating our progress.