The Challenge of Change : Creating a Quality Culture. ASHE Annual Meeting Paper / Jann E. Freed.

This study attempted to identify the continuous quality improvement (CQI) practices that leaders implement in the process of changing cultures at institutions of higher education. Emphasis was on meeting the challenge of balancing a respect for the institution's existing culture while working to cre...

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Bibliographic Details
Main Author: Freed, Jann E.
Language:English
Published: [Place of publication not identified] : Distributed by ERIC Clearinghouse, 1998.
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Genre:
Physical Description:39 pages
Format: Microfilm Book

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