Talking with patients and families about medical error : a guide for education and practice / Robert D. Truog [and others] ; foreword by Lucien L. Leape.

Bibliographic Details
Other Authors: Truog, Robert
Language:English
Published: Baltimore : Johns Hopkins University Press, 2011.
Subjects:
Physical Description:xix, 172 pages : illustrations ; 24 cm
Format: Book
Contents:
  • Medical error through the eyes of clinicians, patients, and families
  • What is a medical error?
  • A brief overview of the patient safety movement
  • Communicating about adverse events and medical error
  • Supporting clinicians in disclosure : the coaching model
  • Practice-based learning for coaches and clinicians
  • Practical guidelines for disclosure
  • Learning through enacting
  • The broad spectrum of adverse events and medical error
  • Organizational strategies for improving disclosure practice
  • Future directions and closing thoughts.