APA (7th ed.) Citation

O'Quinn, K. (2006). Perfect phrases for business letters: Hundreds of ready-to-use phrases for writing effective business letters, memos, e-mail, and more. McGraw-Hill.

Chicago Style (17th ed.) Citation

O'Quinn, Ken. Perfect Phrases for Business Letters: Hundreds of Ready-to-use Phrases for Writing Effective Business Letters, Memos, E-mail, and More. New York: McGraw-Hill, 2006.

MLA (9th ed.) Citation

O'Quinn, Ken. Perfect Phrases for Business Letters: Hundreds of Ready-to-use Phrases for Writing Effective Business Letters, Memos, E-mail, and More. McGraw-Hill, 2006.