Toxic workplace! : managing toxic personalities and their systems of power / Mitchell E. Kusy and Elizabeth L. Holloway.

Bibliographic Details
Main Author: Kusy, Mitchell
Other Authors: Holloway, Elizabeth, 1950-
Language:English
Published: San Francisco : Jossey-Bass, [2009], ©2009.
Edition:First edition.
Subjects:
Physical Description:vi, 242 pages : illustrations ; 24 cm
Format: Book
Contents:
  • The human and financial costs of working with toxic people
  • Recognizing the toxic personality: it isn't as easy as you think
  • Leader reactions and strategies that typically don't work: why identify strategies that don't work?
  • Organizational culture: how toxicity spreads like an infection
  • Organizational strategies: dealing with toxicity at the highest system level
  • Team strategies: dealing with toxicity at the team level
  • Individual strategies: dealing with toxic people one-on-one
  • Myths and truths about toxicity--and renewal from a toxic environment: how to move beyond toxicity.