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|a 9780749459529
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|a HD42
|b .J643 2010
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|a 658.4/053
|2 22
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| 100 |
1 |
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|a Johnson, Clive,
|d 1962-
|0 http://id.loc.gov/authorities/names/n2010024369
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| 245 |
1 |
0 |
|a Managing conflict at work :
|b understanding and resolving conflict for productive working relationships /
|c Clive Johnson & Jackie Keddy.
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| 260 |
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|a London ;
|a Philadelphia :
|b Kogan Page,
|c [2010], ©2010.
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| 300 |
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|a vi, 260 pages :
|b illustrations ;
|c 25 cm
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a unmediated
|b n
|2 rdamedia
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| 338 |
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|a volume
|b nc
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
0 |
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|a The nature of conflict -- Deciphering conflict management -- Options for resolving conflict -- RESOLVE: the Janus perspective -- Preventing conflict -- Managing conflict from the front line -- Escalated dispute resolution -- The practice of dispute resolution: critical encounters -- Strategic planning and conflict management -- Implementing a conflict management strategy -- Monitoring and evaluation.
|
| 650 |
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0 |
|a Conflict management.
|0 http://id.loc.gov/authorities/subjects/sh85030958
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| 650 |
|
0 |
|a Interpersonal communication.
|0 http://id.loc.gov/authorities/subjects/sh85067481
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| 650 |
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0 |
|a Interpersonal relations.
|0 http://id.loc.gov/authorities/subjects/sh85067484
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| 650 |
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|a Conflict management
|v Case studies.
|0 http://id.loc.gov/authorities/subjects/sh2008117731
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| 700 |
1 |
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|a Keddy, Jackie.
|0 http://id.loc.gov/authorities/names/n2010022138
|
| 856 |
4 |
1 |
|z Connect to: Table of contents only - All users
|u http://catdir.loc.gov/catdir/enhancements/fy1107/2010014011-t.html
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| 952 |
f |
f |
|p Can Circulate
|a Michigan State University-Library of Michigan
|b Michigan State University
|c MSU Gast Business Library
|d MSU Gast Business Library
|t 0
|e HD42 .J643 2010
|h Library of Congress classification
|i Printed Material
|m 31293007146461
|n 1
|
