Practical speech user interface design / James R. Lewis.
"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical...
Main Author: | |
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Language: | English |
Published: |
Boca Raton, FL :
CRC Press,
[2011], ©2011.
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Series: | Human factors and ergonomics.
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Subjects: | |
Physical Description: | xvii, 326 pages : illustrations ; 24 cm. |
Format: | Book |
Summary: |
"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples"-- Provided by publisher. |
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Call Number: | QA76.9.H85 L496 2011 |
Bibliography Note: | Includes bibliographical references and index. |
ISBN: | 9781439815847 (hardback) 1439815844 (hardback) |