Predictable magic : unleash the power of design strategy to transform your business / Deepa Prahalad and Ravi Sawhney.
Main Author: | |
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Other Authors: | |
Language: | English |
Published: |
Upper Saddle River, N.J. :
Wharton School Pub.,
[2011], ©2011.
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Subjects: | |
Physical Description: | xxii, 183 pages : illustrations ; 24 cm |
Format: | Book |
Contents:
- Set the stage for success
- Enable your stakeholders
- Map the future
- Personify your consumer
- Own the opportunity
- Work the design process
- Engage emotionally
- Reward your consumer.