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|a 9780415615112 (hardback)
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|a 0415615119 (hardback)
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|a 9780415615129 (pbk.)
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|b .C616 2011
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| 082 |
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|a 363.2/3
|2 22
|
| 245 |
0 |
0 |
|a Conflict and crisis communication :
|b principles and practices /
|c edited by Carol A. Ireland, Martin Fisher and Gregory M. Vecchi.
|
| 260 |
|
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|a Abingdon, Oxon ;
|a New York :
|b Routledge,
|c 2011.
|
| 300 |
|
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|a xix, 215 pages :
|b illustrations ;
|c 24 cm
|
| 336 |
|
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|a text
|b txt
|2 rdacontent
|
| 337 |
|
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|a unmediated
|b n
|2 rdamedia
|
| 338 |
|
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|a volume
|b nc
|2 rdacarrier
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| 505 |
0 |
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|a Conflict and crisis negotiation : the negotiated resolution model by Gregory M. Vecchi -- Negotiation : principles and theoretical underpinnings by Neil Gredecki -- Crisis situations : communications, goals, and techniques by Samuel L. Browning, Andrea M. Brockman, and Vincent B. van Hasselt -- Application of the critical incident to mental illness and cognitive impairment : considerations and implications by Carol A. Ireland -- Application of the critical incident to personality disorder : considerations and implications by Carol A. Ireland -- Ethical considerations in a conflict and crisis situation by Martin J. Fisher -- Expertise of the negotiator in conflict and crisis communication by Martin J. Fisher -- When the management of the critical incident goes wrong : pitfalls and suggested approaches by Debbie Marsh -- Post critical incident : considerations by Abigail S. Tucker -- Held against their choice : behaviour, considerations and implications for the captive by Carol A. Ireland and Gretory M. Vecchi.
|
| 504 |
|
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|a Includes bibliographical references and index.
|
| 650 |
|
0 |
|a Conflict management.
|0 http://id.loc.gov/authorities/subjects/sh85030958
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| 650 |
|
0 |
|a Interpersonal communication.
|0 http://id.loc.gov/authorities/subjects/sh85067481
|
| 650 |
|
0 |
|a Negotiation.
|0 http://id.loc.gov/authorities/subjects/sh85090650
|
| 700 |
1 |
|
|a Ireland, Carol A.
|0 http://id.loc.gov/authorities/names/no2009011103
|
| 700 |
1 |
|
|a Fisher, Martin J.,
|d 1967-
|0 http://id.loc.gov/authorities/names/n2016189573
|
| 700 |
1 |
|
|a Vecchi, Gregory M.
|0 http://id.loc.gov/authorities/names/nr2001029821
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| 907 |
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|p Can Circulate
|a Michigan State University-Library of Michigan
|b Michigan State University
|c MSU Remote Storage
|d MSU Remote Storage
|t 0
|e HM1126 .C616 2011
|h Library of Congress classification
|i Printed Material
|m 31293032782082
|n 1
|
