Difficult conversations : craft a clear message, manage emotions, focus on a solution / Harvard Business Review Press.

Bibliographic Details

Corporate Author:	Harvard Business Review Press (Publisher)
Language:	English
Published:	Boston : Harvard Business Review Press, [2016]
Series:	20 minute manager series.
Subjects:	Business communication. Interpersonal communication.
Physical Description:	ix, 110 pages ; 18 cm.
Format:	Book