Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditions / Susan F. Benjamin.

"No matter how much you love your job, you will inevitably run into difficult situations at work that test your ability to keep your cool. This handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers and leave you in control"--P. [4]...

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Bibliographic Details

Main Author:	Benjamin, Susan, 1957-
Language:	English
Published:	New York : McGraw-Hill, [2008], ©2008.
Series:	Perfect phrases for-- managers.
Subjects:	Psychology, Industrial. Business communication. Interpersonal communication. Organizational behavior. Interpersonal relations. Développement d'aptitudes. Communication. Vie professionnelle. Milieu de travail. Expression orale. Négociation.
Online Access:	Connect to: Table of contents - All users (Cataloging @ Library of Congress)
Physical Description:	vii, 212 pages ; 21 cm.
Format:	Book