APA (7th ed.) Citation

Kerpen, D., Berk, R. E., & Kerpen, C. (2019). Likeable social media: How to delight your customers, create an irresistible brand, and be generally amazing on all social networks that matter (Revised and expanded third edition.). McGraw-Hill Education.

Chicago Style (17th ed.) Citation

Kerpen, Dave, Robert E. Berk, and Carrie Kerpen. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on All Social Networks That Matter. Revised and expanded third edition. New York: McGraw-Hill Education, 2019.

MLA (9th ed.) Citation

Kerpen, Dave, et al. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on All Social Networks That Matter. Revised and expanded third edition. McGraw-Hill Education, 2019.