Thenell, J. (2004). The library's crisis communications planner: A PR guide for handling every emergency. American Library Association.
Chicago Style (17th ed.) CitationThenell, Jan. The Library's Crisis Communications Planner: A PR Guide for Handling Every Emergency. Chicago: American Library Association, 2004.
MLA (9th ed.) CitationThenell, Jan. The Library's Crisis Communications Planner: A PR Guide for Handling Every Emergency. American Library Association, 2004.
Warning: These citations may not always be 100% accurate.