Effective difficult conversations [electronic resource] : a step-by-step guide / Catherine B. Soehner and Ann Darling.

Bibliographic Details
Main Authors: Soehner, Catherine (Author)
Darling, Ann (Ann L.) (Author)
Language:English
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2017.
Subjects:
Library personnel management > Handbooks, manuals, etc.
Conflict management > Handbooks, manuals, etc.
Communication in library administration > Handbooks, manuals, etc.
Business communication > Handbooks, manuals, etc.
Interpersonal communication > Handbooks, manuals, etc.
Genre:
Handbooks, manuals, etc.
Online Access:
EBSCO eBooks: 2017 (EBSCO)
eBook Academic Collection (EBSCOhost) – North America: 2017 (EBSCO)
Variant Title:
Effective Difficult Conversations: A Step-by-Step Guide
Format: Electronic eBook

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