APA (7th ed.) Citation

Penuel, K. B., Statler, M., & Hagen, R. (2013). Encyclopedia of crisis management. SAGE Publications, Inc..

Chicago Style (17th ed.) Citation

Penuel, K. Bradley, Matthew Statler, and Ryan Hagen. Encyclopedia of Crisis Management. Thousand Oaks, Calif.: SAGE Publications, Inc., 2013.

MLA (9th ed.) Citation

Penuel, K. Bradley, et al. Encyclopedia of Crisis Management. SAGE Publications, Inc., 2013.