Helping people change [electronic resource] : coaching with compassion for lifelong learning and growth / Richard Boyatzis, Melvin Smith, Ellen Van Oosten.

In this powerful, practical book, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on problems that nee...

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