APA (7th ed.) Citation

Hart, L. B. (1999). The manager's pocket guide to dealing with conflict. HRD Press.

Chicago Style (17th ed.) Citation

Hart, Lois Borland. The Manager's Pocket Guide to Dealing with Conflict. Amherst, Mass.: HRD Press, 1999.

MLA (9th ed.) Citation

Hart, Lois Borland. The Manager's Pocket Guide to Dealing with Conflict. HRD Press, 1999.