Search results for: Gallagher, Richard S.

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  1. 1

    Great customer connections : simple psychological techniques that guarantee exceptional service

    Authors: Gallagher, Richard S.
    Published: AMACOM, 2006
    Physical Description: xvi, 239 pages ; 24 cm
    Connect to: Table of contents - All users (Cataloging @ Library of Congress)
    Book
  2. 2

    The customer service survival kit what to say to defuse even the worst customer situations

    Authors: Gallagher, Richard S.
    Published: AMACOM American Management Association, 2013
    eBook Business Collection (EBSCOhost) - North America: 2013 (EBSCO)
    EBSCO eBooks: 2013 (EBSCO)
    eBook Academic Collection (EBSCOhost) – North America: 2013 (EBSCO)
    Electronic eBook
  3. 3

    What to say to a porcupine 20 humorous tales that get to the heart of great customer service

    Authors: Gallagher, Richard S.
    Published: American Management Association, 2008
    ProQuest Ebook Central - Academic Complete: 2008 (Ebook Central @ Proquest)
    Electronic eBook
  4. 4

    Computer technology, 1992 : advances and applications : presented at the 1992 Pressure Vessels and Piping Conference, New Orleans, Louisiana, June 21-25, 1992

    Published: American Society of Mechanical Engineers, 1992
    Other Authors: “…Gallagher, Richard S.…”
    Physical Description: v, 105 pages : illustrations ; 28 cm.
    Conference Proceeding Book