Search results for: Gustin, David, 1962-
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Call center benchmarking : deciding if good is good enough
Authors: Anton, JonOther Authors: “…Gustin, David, 1962-…”
Published: Ichor Business Books, 2000
Physical Description: viii, 94 pages : illustrations ; 23 cm.Holdings: Loading…
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Call center benchmarking : how good is "good enough"
Authors: Anton, JonOther Authors: “…Gustin, David, 1962-…”
Published: Ichor Business Books/Purdue University Press, 2000
Physical Description: 1 electronic text (viii, 84 pages) : HTML format., Also issued in print.Holdings: Loading…Connect to online resource - MSU authorized users
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Call center benchmarking how good is "good enough"
Authors: Anton, JonOther Authors: “…Gustin, David, 1962-…”
Published: Ichor Business Books/Purdue University Press, 2000
Holdings: Loading…ProQuest Ebook Central - Academic Complete: 2000 (Ebook Central @ Proquest)
Electronic eBook