TQM in action : a practical approach to continuous performance improvement / John Pike and Richard Barnes.
Main Author: | Pike, John (R. John) |
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Other Authors: | Barnes, Richard, 1954- |
Language: | English |
Published: |
London ; New York :
Chapman & Hall,
1994.
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Edition: | First edition. |
Subjects: | |
Physical Description: | ix, 273 pages : illustrations ; 24 cm |
Format: | Book |