Using performance indicators to guide strategic decision making / Victor M. H. Borden, Trudy W. Banta, editors.

Bibliographic Details
Uniform Title:New directions for institutional research ; no. 82.
Other Authors: Borden, Victor Mark Halfleigh, 1957-
Banta, Trudy W.
Language:English
Published: San Francisco : Jossey-Bass, [1994]
Series:New directions for institutional research ; no. 82.
Subjects:
Education, Higher > United States.
Education, Higher > Research.
Educational accountability.
Physical Description:124 pages : illustrations ; 23 cm.
Format: Book
Contents:
  • Performance indicators: history, definitions, and methods / Victor M.H. Borden, Karen V. Bottrill
  • Data, indicators, and the National Center for Higher Education / Peter T. Ewell, Dennis P. Jones
  • Performance indicators and quality assessment in European higher education / Ben W.A. Jongbloed, Don F. Westerheijden
  • Total quality management perspective on assessing institutional performance / Michael J. Dooris, Deborah J. Teeter
  • Using key performance indicators to drive strategic decision making / Michael G. Dolence, Donald M. Norris
  • Activity-based costing madel for assessing economic performance / Daniel W. DeHayes, Joseph G. Lovrinic
  • Performance indicators for accountability and improvement / Trudy W. Banta, Victor M.H. Borden
  • Appendix : examples from the literature / Karen V. Bottrill, Victor M.H. Borden.