Measuring customer and service profitability : in the finance sector / Roger Connell.

Bibliographic Details
Main Author: Connell, Roger
Language:English
Published: London ; New York : Chapman & Hall, 1995.
Edition:First edition.
Subjects:
Profit.
Finance.
Physical Description:xii, 251 pages : illustrations ; 25 cm
Format: Book
Description
Call Number:HB601 .C66 1995
Bibliography Note:Includes bibliographical references (pages 242-243) and index.
ISBN:0412631806
Action Note:
copy1 Committed to retain 20200101 20341231 MI-SPI http://www.mcls.org/engagement/mi-spi/ MiEM