Measuring customer and service profitability : in the finance sector / Roger Connell.

Bibliographic Details
Main Author: Connell, Roger
Language:English
Published: London ; New York : Chapman & Hall, 1995.
Edition:First edition.
Subjects:
Physical Description:xii, 251 pages : illustrations ; 25 cm
Format: Book

MARC

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100 1 |a Connell, Roger.  |0 http://id.loc.gov/authorities/names/no97010504 
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250 |a First edition. 
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300 |a xii, 251 pages :  |b illustrations ;  |c 25 cm 
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504 |a Includes bibliographical references (pages 242-243) and index. 
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952 f f |p Can Circulate  |a Michigan State University-Library of Michigan  |b Michigan State University  |c MSU Gast Business Library  |d MSU Gast Business Library  |t 0  |e HB601 .C66 1995  |h Library of Congress classification  |i Printed Material  |m 31293002868374  |n 1