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in00001893909 |
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OCoLC |
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20220616155743.0 |
008 |
951019s1995 enka b 001 0 eng d |
010 |
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|a 95067902
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020 |
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|a 0412631806
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035 |
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|a (OCoLC)33332594
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040 |
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|a DGW
|c DGW
|d VPI
|d EEM
|d UtOrBLW
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049 |
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|a EEMB
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090 |
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|a HB601 .C66 1995
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090 |
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|a HB601
|b .C66 1995
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100 |
1 |
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|a Connell, Roger.
|0 http://id.loc.gov/authorities/names/no97010504
|
245 |
1 |
0 |
|a Measuring customer and service profitability :
|b in the finance sector /
|c Roger Connell.
|
250 |
|
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|a First edition.
|
260 |
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|a London ;
|a New York :
|b Chapman & Hall,
|c 1995.
|
300 |
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|a xii, 251 pages :
|b illustrations ;
|c 25 cm
|
336 |
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|a text
|b txt
|2 rdacontent
|
337 |
|
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|a unmediated
|b n
|2 rdamedia
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338 |
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|a volume
|b nc
|2 rdacarrier
|
504 |
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|a Includes bibliographical references (pages 242-243) and index.
|
583 |
1 |
|
|3 copy1
|a Committed to retain
|c 20200101
|d 20341231
|f MI-SPI
|u http://www.mcls.org/engagement/mi-spi/
|5 MiEM
|
650 |
|
0 |
|a Profit.
|0 http://id.loc.gov/authorities/subjects/sh85107281
|
650 |
|
0 |
|a Finance.
|0 http://id.loc.gov/authorities/subjects/sh85048256
|
907 |
|
|
|y .b29837054
|b 211128
|c 980610
|
998 |
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|a bu
|b 980604
|c m
|d a
|e -
|f eng
|g enk
|h 0
|i 2
|
935 |
|
|
|a BCP7200
|
999 |
f |
f |
|i ca81e0dd-364e-5a44-a2d8-bc9dedcb5ffd
|s ed3f5cea-d013-5ef9-bd91-5890400af730
|t 0
|
952 |
f |
f |
|p Can Circulate
|a Michigan State University-Library of Michigan
|b Michigan State University
|c MSU Gast Business Library
|d MSU Gast Business Library
|t 0
|e HB601 .C66 1995
|h Library of Congress classification
|i Printed Material
|m 31293002868374
|n 1
|