Every manager's guide to business processes : a glossary of key terms & concepts for today's business leader / Peter G.W. Keen and Ellen M. Knapp.

Bibliographic Details
Main Author:	Keen, Peter G. W.
Other Authors:	Knapp, Ellen M.
Language:	English
Published:	Boston, Mass. : Harvard Business School Press, [1996], ©1996.
Subjects:	Industrial management > Terminology. Business > Terminology.
Genre:	Terminology.
Physical Description:	xii, 219 pages : illustrations ; 24 cm
Variant Title:	Glossary of key terms & concepts for today's business leader. Glossary of key terms and concepts for today's business leader.
Format:	Book

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