Assertiveness at work : a practical guide to handling awkward situations / Ken Back and Kate Back.

Bibliographic Details

Main Author:	Back, Ken
Other Authors:	Back, Kate
Language:	English
Published:	London ; Burr Ridge, IL : McGraw-Hill, [1999], ©1999.
Edition:	Third edition.
Subjects:	Communication in personnel management. Assertiveness (Psychology) Interpersonal relations. Management > Psychological aspects. Management. Interpersonal communication.
Physical Description:	xiii, 207 pages ; 23 cm
Format:	Book