The reinventor's fieldbook : tools for transforming your government / David Osborne, Peter Plastrik.

Bibliographic Details
Main Author:	Osborne, David, 1951-
Other Authors:	Plastrik, Peter
Language:	English
Published:	San Francisco : Jossey-Bass, [2000], ©2000.
Edition:	First edition.
Subjects:	Administrative agencies > Management. Bureaucracy. Government productivity. Customer relations. Entrepreneurship.
Physical Description:	xiv, 689 pages ; 24 cm
Format:	Book

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