Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys / Trevor M. Spunt.

Bibliographic Details
Main Author:	Spunt, Trevor M.
Language:	English
Published:	New York, NY : Customer Service Group, [1999], ©1999.
Subjects:	Consumer satisfaction > Evaluation. Sampling (Statistics) Questionnaires.
Physical Description:	vi, 102 pages : illustrations ; 28 cm
Format:	Book

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