Providing quality in the public sector : a practical approach to improving public services / Lucy Gaster and Amanda Squires ; with John Crawley [and others].

Bibliographic Details
Uniform Title:	Public policy and management.
Other Authors:	Gaster, Lucy, 1940- Squires, Amanda J.
Language:	English
Published:	Maidenhead, England ; Phildelphia : Open University Press, 2003.
Series:	Public policy and management.
Subjects:	Public administration > Great Britain. Municipal services > Great Britain > Management.
Physical Description:	xiv, 292 pages : illustrations ; 24 cm.
Format:	Book

System Under Maintenance

Our Library Management System is currently under maintenance.

Holdings and item availability information is currently unavailable. Please accept our apologies for any inconvenience this may cause and contact us for further assistance:

Please contact Reference and Discovery Services via their Contact Form or call them directly at: 517-353-8700 for assistance.