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OCoLC |
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|a 2004010149
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|a 1591396344
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|a (OCoLC)55068023
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|a HF5549.5.E42
|b R478 2005
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|a 658.3/045
|2 22
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| 245 |
0 |
4 |
|a The results-driven manager :
|b dealing with difficult people.
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| 246 |
3 |
0 |
|a Dealing with difficult people.
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| 260 |
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|a Boston, Mass. :
|b Harvard Business School Press,
|c [2005], ©2005.
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| 300 |
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|a ix, 140 pages ;
|c 22 cm.
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
|
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|a unmediated
|b n
|2 rdamedia
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| 338 |
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|a volume
|b nc
|2 rdacarrier
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| 490 |
1 |
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|a The results-driven manager series
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| 504 |
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|a Includes bibliographical references.
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| 505 |
0 |
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|g Introduction --
|t What types of people must you deal with?
|t Today's angry workplace: an interview with R. Brayton Bowen --
|t Crabs, cranks, and curmudgeons: how to manage difficult people /
|r Constantine von Hoffman --
|t Don't just do something, sit there /
|r David Whitemyer --
|t Will you help or heave your underperformers? /
|r Paul Michelman --
|t Consequences: the secret to holding people accountable /
|r Lila Booth --
|t Are you causing problem behavior?
|t Don't avoid conflicts, manage them /
|r Monci J. Williams --
|t How to handle difficult behaviors /
|r Ken Cloke and Joan Goldsmith --
|t When to walk away from a fight /
|r Rebecca M. Saunders --
|t Five questions about business/personal relationships with Ronna Lichtenberg --
|t The four myths of feedback /
|r Jamie Higgins and Diana Smith --
|t How should you communicate with difficult people?
|t Managing negativity --
|t Checklist for conducting a disciplinary conversation /
|r Edward Prewitt --
|t Performance review anxiety /
|r Beverly Ballaro --
|t "I just can't bring myself to talk about that with her": how to have difficult conversations --
|t The communication secrets of executive coaches: how to have conversations that lead to action /
|r Nick Morgan --
|t Feedback in the future tense /
|r Hal Plotkin.
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| 650 |
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0 |
|a Problem employees.
|0 http://id.loc.gov/authorities/subjects/sh87000586
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| 650 |
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0 |
|a Interpersonal conflict.
|0 http://id.loc.gov/authorities/subjects/sh85067483
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| 650 |
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0 |
|a Personnel management.
|0 http://id.loc.gov/authorities/subjects/sh85100143
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| 610 |
2 |
0 |
|a Harvard Business School.
|0 http://id.loc.gov/authorities/names/no2001025699
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| 830 |
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|a Results-driven manager series.
|0 http://id.loc.gov/authorities/names/n2003111933
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|p Can Circulate
|a Michigan State University-Library of Michigan
|b Michigan State University
|c MSU Main Library
|d MSU Main Library
|t 0
|e HF5549.5.E42 R478 2005
|h Library of Congress classification
|i Printed Material
|m 31293023998341
|n 1
|
