Managing customer relationships on the Internet / edited by Angelika Lindstrand, Jan Johanson, Dharma Deo Sharma.

Bibliographic Details
Uniform Title:	International business and management series.
Other Authors:	Lindstrand, Angelika Johanson, Jan, 1934- Sharma, Dharma Deo
Language:	English
Published:	Amsterdam ; San Diego, CA ; Oxford : Elsevier, 2006.
Edition:	First edition.
Series:	International business and management series.
Subjects:	Customer relations > Management. Relationship marketing. Internet marketing.
Physical Description:	x, 307 pages : illustrations ; 24 cm.
Format:	Book

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