Educating your clients from A to Z : what to say and how to say it / Nan Boss.

Saved in:
Bibliographic Details
Main Author: Boss, Nan
Language:English
Published: Lakewood, Colo. : AAHA Press, [1999], ©1999.
Subjects:
Genre:
Physical Description:v, 139 pages : illustrations ; 25 cm
Format: Book

MARC

LEADER 00000cam a2200000Ia 4500
001 in00003549673
003 OCoLC
005 20220616111523.0
008 990812t19991999coua b 001 0 eng d
020 |a 1583260021 
020 |a 9781583260029 
035 |a (OCoLC)42062099 
035 |a 42062099 
040 |a MMU  |c MMU  |d CUX  |d MUQ  |d BAKER  |d UtOrBLW 
049 |a EEMW 
082 0 4 |a 636.089 
090 |a SF756.4  |b .B66 1999 
096 |a SF748 B67 1999 
100 1 |a Boss, Nan.  |0 http://id.loc.gov/authorities/names/n2011180342 
245 1 0 |a Educating your clients from A to Z :  |b what to say and how to say it /  |c Nan Boss. 
260 |a Lakewood, Colo. :  |b AAHA Press,  |c [1999], ©1999. 
300 |a v, 139 pages :  |b illustrations ;  |c 25 cm 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
505 0 |a Appointments -- Behavior problems -- Children and pets -- Dentistry -- Emergencies -- Fleas and ticks and other things that bite -- Grief counseling and euthanasia issues -- Heartworms -- Intestinal parasites -- Johnny-on-the-spot -- Kittens and puppies -- Laboratory testing -- Money matters -- Nutrition -- Over-the-counter sales techniques -- Pharmacy -- Questioning your clients -- Reproduction -- Surgery and anesthesia -- Telephone skills -- Urinary behavior problems -- Vaccinations -- Weight control and exercise for pets -- X-Rays, ultrasound, and other high-tech procedures --Yearly exams and health care recommendations -- Zoonotic diseases. 
650 0 |a Veterinary medicine.  |0 http://id.loc.gov/authorities/subjects/sh85143046 
650 0 |a Veterinarian and client.  |0 http://id.loc.gov/authorities/subjects/sh86002936 
650 1 2 |a Veterinary Medicine. 
655 7 |a Handbook.  |0 (DNLM)D020479  |2 lcgft 
650 6 |a Médecine vétérinaire. 
650 6 |a Relations vétérinaire-client. 
907 |y .b52547425  |b 200728  |c 070104 
998 |a mn  |b 070418  |c m  |d a   |e -  |f eng  |g cou  |h 0  |i 2 
994 |a C0  |b EEM 
999 f f |i dd620d1c-ba80-5244-9164-d13d92985624  |s 5941a685-4b19-5b57-927a-2deee686c86d  |t 0 
952 f f |p Can Circulate  |a Michigan State University-Library of Michigan  |b Michigan State University  |c MSU Remote Storage  |d MSU Remote Storage  |t 0  |e SF756.4 .B66 1999  |h Library of Congress classification  |i Printed Material  |m 31293007255403  |n 1