Strategies for Understanding Forms and Other Public Documents. Document Design Project, Technical Report No. 13 / V. Melissa Holland and Janice C. Redish.
Viewed as discourse, official forms exhibit identifiable text characteristics and elicit strategies for comprehension that take into account these characteristics, as well as context and the user's prior knowledge about the world. However, forms also have unique characteristics that require processe...
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Language: | English |
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[Place of publication not identified] :
Distributed by ERIC Clearinghouse,
1981.
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Physical Description: | 29 pages |
Format: | Microfilm Book |
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