The Competitive Advantage : Client Service / Linda G. Leffel and Karen B. DeBord.

The adult education literature contains a considerable amount of research on and discussion of client service in the marketing process, management and staff roles in service- and product-oriented businesses, and the importance of client service and service quality to survival in the marketplace. By...

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Bibliographic Details
Main Authors: Leffel, Linda G.
DeBord, Karen B. (Author)
Language:English
Published: [Place of publication not identified] : Distributed by ERIC Clearinghouse, 1988.
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Physical Description:23 pages
Format: Microfilm Book

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