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|a Mayer, Pamela S.
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|a The Human Side of Knowledge Management :
|b An Annotated Bibliography /
|c Pamela S. Mayer.
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|a This annotated bibliography lists books and articles that have direct application to managing the human side of knowledge acquisition, transfer, and application. What is meant by the human dimension of knowledge is how motivation and learning affect the acquisition and transfer of knowledge and how group dynamics mediate the role of knowledge in an organization. Thus, the texts cited in this bibliography focus on building knowledge-management (KM) cultures that affect organizational productivity and success. The report is divided into four sections. Section one contains annotations of 60 works that represent current thinking on the emerging field of KM. The next three sections organize information into those subject areas most frequently addressed by people responsible for organizational transformation efforts. Section two, "What is Knowledge Management?" sums up varying working understandings of KM and shows how KM differs from purely technology-driven data management. This section addresses the differences between explicit and tacit knowledge and their derivations and also gives examples of KM efforts in contemporary organizations. Section three explores the frameworks that apply to culture building, and section four identifies projects and tools that can enhance success. An appendix outlines additional resources, with a focus on the World Wide Web. (Contains three indices.) (RJM)
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