Organizational learning at NASA : the Challenger and Columbia accidents / Julianne G. Mahler ; with Maureen Hogan Casamayou.

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Bibliographic Details
Uniform Title:Public management and change.
Main Author: Mahler, Julianne
Other Authors: Casamayou, Maureen Hogan
Language:English
Published: Washington, D.C. : Georgetown University Press, [2009], ©2009.
Series:Public management and change.
Subjects:
United States. > National Aeronautics and Space Administration > Reorganization.
Organizational learning > United States.
Organizational change > United States.
Columbia (Spacecraft) > Accidents.
Challenger (Spacecraft) > Accidents.
Online Access:
Connect to: Table of contents only - All users (Cataloging @ Library of Congress)
Physical Description:xiii, 238 pages : illustrations ; 23 cm.
Format: Book
Contents:
  • Part I. Recognizing the value of organizational learning : Uncanny similarities: the Challenger and Columbia accidents
  • Identifying organizational learning
  • Part II. Analyzing the causes of the shuttle accidents : Structures for processing information
  • Contractor relations
  • Political and budgetary pressures
  • Organizational culture
  • Part III. Institutionalizing lessons about public organizational learning : The challenges of learning in public organizations
  • Lessons from NASA about organizational learning.