Organizations in the face of crisis : managing the brand and stakeholders / Dennis W. Tafoya.

Bibliographic Details
Main Author: Tafoya, Dennis, 1947-
Language:English
Published: New York, NY : Palgrave Macmillan, 2013.
Edition:First edition.
Subjects:
Physical Description:xii, 183 pages : illustrations ; 23 cm
Format: Book

MARC

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050 0 0 |a HD49  |b .T34 2013 
100 1 |a Tafoya, Dennis,  |d 1947-  |0 http://id.loc.gov/authorities/names/n2009080797 
245 1 0 |a Organizations in the face of crisis :  |b managing the brand and stakeholders /  |c Dennis W. Tafoya. 
250 |a First edition. 
264 1 |a New York, NY :  |b Palgrave Macmillan,  |c 2013. 
300 |a xii, 183 pages :  |b illustrations ;  |c 23 cm 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
505 0 |a List of tables, models and diagrams -- Preface -- Acknowledgements -- The organization, the brand and the organization's stakeholders -- Acknowledging the relationship between an organization, its stakeholders and brand -- The nature of organization, brand and stakeholder dynamics : when problems set the stage for a crisis -- Stakeholders, the stakeholder network and the brand network : how the stakeholder network effects crisis management efforts -- Strategy and the emergent crisis -- Understanding the nature of a crisis : why it has the potential to effect an organization, its stakeholders and the brand -- The emerging crisis and the phenomenon of the stakeholder swarm : -- Stakeholder influence on network equilibrium, brand attractiveness and crisis management efforts -- Managing brand trauma -- Implementing the strategy -- Building a crisis management and recovery plan -- The emergence of a crisis in complex adaptive systems : the organization, its brand, stakeholders and the future -- Appendix a events and organization types : a mini case study of channeled effects -- References -- Index. 
650 0 |a Crisis management.  |0 http://id.loc.gov/authorities/subjects/sh85034122 
650 0 |a Organization.  |0 http://id.loc.gov/authorities/subjects/sh85095521 
650 0 |a Strategic planning.  |0 http://id.loc.gov/authorities/subjects/sh85128511 
650 0 |a Brand name products  |x Management.  |0 http://id.loc.gov/authorities/subjects/sh2007102131 
650 0 |a Corporations  |x Investor relations.  |0 http://id.loc.gov/authorities/subjects/sh85032943 
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952 f f |p Can Circulate  |a Michigan State University-Library of Michigan  |b Michigan State University  |c MSU Gast Business Library  |d MSU Gast Business Library  |t 0  |e HD49 .T34 2013  |h Library of Congress classification  |i Printed Material  |m 31293003257379  |n 1