The art of veterinary practice management / by Mark Opperman, CVPM, & Sheila Grosdidier, BS, RVT, PHR.

Bibliographic Details
Main Authors: Opperman, Mark (Author)
Grosdidier, Sheila (Author)
Language:English
Published: Lenexa, KS : Advanstar Communications Inc., 2014.
Edition:Second edition.
Subjects:
Physical Description:vii, 462 pages : forms ; 25 cm
Format: Book

MARC

LEADER 00000cam a2200000Ii 4500
001 in00005498863
003 OCoLC
005 20220616131039.0
008 141015s2014 ksuk b 001 0 eng d
020 |a 9781607592822  |q (hardback) 
020 |a 1607592827  |q (hardback) 
035 |a (OCoLC)892983044 
040 |a TMV  |b eng  |e rda  |c TMV  |d S4S  |d OCLCF  |d MMU  |d OCLCO  |d EEM  |d UtOrBLW 
049 |a EEMR 
050 4 |a SF756.4  |b .O66 2014 
096 |a SF 756.47  |b O62a 2014 
100 1 |a Opperman, Mark,  |e author.  |0 http://id.loc.gov/authorities/names/n83068907 
245 1 4 |a The art of veterinary practice management /  |c by Mark Opperman, CVPM, & Sheila Grosdidier, BS, RVT, PHR. 
250 |a Second edition. 
264 1 |a Lenexa, KS :  |b Advanstar Communications Inc.,  |c 2014. 
300 |a vii, 462 pages :  |b forms ;  |c 25 cm 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
505 0 |a How do clients perceive your value? -- Price is only an issue in the absence of value -- Enhance practice value with client-pleasing amenities -- Effective communication -- Educate clients with marketing -- The benefits of taking a full-service approach -- Hiring a team of 10s -- Training for excellence -- Build a team that can go the distance -- Employee evaluations: Feedback to grow on -- Motivating your healthcare team -- Delegation: Your key to success -- When an employee doesn't meet expectations -- Your role in human resources -- The role of a practice manager -- How to bring a new associate into your practice -- Building successful associate relationships -- Establishing fair and profitable fees -- Internal controls: Do you throw away profit? -- Stabilize your bottom line by controlling inventory -- Accounts receivable 101 -- Financial management -- Doctor compensation in a partnership or corporation -- Protect yourself from embezzlement -- Develop a hospital business team -- Create a 10 practice and enjoy life. 
650 0 |a Veterinary medicine  |x Practice.  |0 http://id.loc.gov/authorities/subjects/sh2010117783 
650 0 |a Veterinary medicine  |x Economic aspects.  |0 http://id.loc.gov/authorities/subjects/sh85143046 
650 1 2 |a Practice Management, Veterinary. 
650 2 2 |a Veterinary Medicine  |x economics. 
650 7 |a Veterinary medicine  |x Economic aspects.  |2 fast  |0 (OCoLC)fst01165990. 
650 7 |a Veterinary medicine  |x Practice.  |2 fast  |0 (OCoLC)fst01166006. 
700 1 |a Grosdidier, Sheila,  |e author.  |0 http://id.loc.gov/authorities/names/no2010025808 
907 |y .b112569419  |b 210210  |c 150708 
998 |a mn  |b 150708  |c m  |d a   |e -  |f eng  |g ksu  |h 4  |i 2 
994 |a C0  |b EEM 
999 f f |i 8570f38d-a16f-53db-a8df-c1875294802b  |s 328aa750-0df1-5587-9336-ec1e7c95f693  |t 0 
952 f f |p Can Circulate  |a Michigan State University-Library of Michigan  |b Michigan State University  |c MSU Main Library  |d MSU Main Library  |t 0  |e SF756.4 .O66 2014  |h Library of Congress classification  |i Printed Material  |m 31293034773840  |n 1