The politics of crisis management : public leadership under pressure / Arjen Boin, Universiteit Leiden, Paul 't Hart, Universiteit Utrecht, Eric Stern, the Swedish National Defence College, Bengt Sundelius, the Swedish National Defence College.

"Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact, while critics and bureaucratic competitors make use of social media to blame incumbent rulers and their policies. In...

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