Greatest Customer Service Story Ever Told / ABC News Productions.

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In this ABC News report, PR Powerhouse Peter Shankman discusses the importance of quality customer service in any business. Shankman shares his experience with Morton's Steakhouse. The renowned restaurant delivered a steak dinner to the airport, based on a tweet he sent out.

Bibliographic Details
Uniform Title:	Films on Demand.
Corporate Authors:	ABC News Productions Films for the Humanities & Sciences (Firm) Infobase
Language:	English
Published:	New York, N.Y. : Infobase, [2013], ©2011.
Series:	Films on Demand.
Subjects:	Consumer behavior. Customer services > Quality control. Organizational behavior. Educational films. Internet videos.
Genre:	Educational films. Internet videos.
Online Access:	Connect to online resource - MSU authorized users (Films On Demand @ Infobase)
Physical Description:	1 online resource (7 min.) : sound, color
Other Uniform Title:	ABC world news tonight (Television program)
Format:	Electronic Video

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Online Access

Connect to online resource - MSU authorized users (Films On Demand @ Infobase)